Understand your booking charges
- Doctor appointments: pay only the displayed platform fee online. The consultation fee is payable directly at the clinic reception.
- Diagnostic appointments: the platform fee is displayed before online confirmation. Test and service charges are collected at the diagnostic center.
- Pathology test bookings: pay only the pre-booking charge online. Pay the remaining provider charge by cash or UPI during testing at the center. Offers and coupons reduce only the pre-booking charge.
- Diagnostic tests: the same pre-booking rule as pathology applies. The diagnostic provider charge is payable directly at the center.
- Reception bookings: no online platform fee is charged. Tests, consultation, and services are paid directly at the provider.
- Appointment-only center visits: pay the displayed platform fee online. Tests are assigned and charged at the center.
Review both the online fee and the reception charges before confirming. Existing bookings keep the charges and payment arrangement recorded when they were created.
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